can't get refund

The day after I tried the Traffic Phoenix software, I had problems with it which they said would be fixed within hours. I had a bad feeling about it and asked for a refund. They tried to tell me I had to wait 30 days to ask for the refund! When I told them they had no legal right to do that, after several requests, they said they would issue a refund. Then, I noticed in my Pay Pal account that it appeared they were trying to charge me twice. I had to go to my bank and change things so Pay Pal could no longer access my account for anything.


I have contacted Pay Pal who has contacted Swreg. Swreg so far has done nothing to give me my money back. I'm headed for the attorney general next. I'm just sick about it.


This is the administrator please also report it to the FBI Internet Crime Complaint Center IC3 as I instruct on our web site and be sure to tell them it is SWREG digital river that did the processing and they told you they would refund you but instead tried to charge you twice and now you can not use your pay pal account! That will get the FBI attention fast! Also call paypal or put in for a refund through them as well as your bank!

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Aug 14, 2011
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Got the same problem
by: Anonymous


Hi i have the same problem with Traffic Pheonix , they say it is a company policy not to give refunds ? Mac

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