Do not buy from CSN Store now called Wayfair

by Christina
(San Carlos, CA)

I order a mirror from this big online retailer. A month goes by and it never came, so I called them on the 5th week to cancel the order. The rep says since it never went out,it should be fine.

I looked out for my refund of $114, but never received it, so I called again. The next rep told me they had to check the warehouse to make sure it didn't go out. This is already almost 2 months. So, I called Mastercard to charge it back to the merchant.

Then 2 weeks later I get a call from their warehouse saying they wanted to deliver the mirror, so I reject the delivery. Now I see the charge back onto my Mastercard!

Now, I'm still dealing with a dispute with CSN store now called Wayfair over 3 months after I've placed the order.

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