by Katherine

We purchased 4 acrylic chairs from Defy Supply. The approximate shipping time was 5 weeks when in actuality it took 11 weeks. One of the chairs was defective. We were unable to put it together and it had a stain within the acrylic. We attempted to communicate with their customer service. We even sent photos as requested. After receiving no solution from the customer service representative, we asked to speak to someone from the company headquarters and we were told we could not. Bottom line…Defy supply did absolutely nothing. They did not try to fix the problem. They took our money and did not care about customer satisfaction one bit. DO NOT buy from this company. If there is something wrong with your purchase you are stuck with it!

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