don't shop at www.milechai.com in Denver

by jill banister
(mamaroneck, new york)

I placed an order 3 weeks ago and received an email confirmation that they had received my order. When I never received the package after 10 days and 2 weeks and 3 weeks, I started to call the numbers they gave on their website. No one picked up. I emailed them and no one ever got back to me. When I finally reached someone after 3 weeks, they said they had not received my order. I asked how that could be since I have an email confirmation that they did receive all my information. The person on the phone, Miriam could have cared less about my predicament and about all the lousy and non existent service I received.

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Jan 26, 2016
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MileChai purchase
by: Gdrake

This business also took my money via credit card and did not deliver pendant. Numerous calls using number on website and get an answering machine with a male withe an Irish name. The other number has an answering machine that doesn't take messages. I have emailed with no response how is this allowed to continue

May 15, 2012
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How can you get Mile Chai to respond to your e-mails or phone calls?
by: Anonymous

I have put in an order with Mile Chai AND PAID FOR IT. It was over $2,000. That was over 3 monnths ago. I have tried ringing and e-mailing on SEVERAL ocassions. I leave phone message that are never answered and e-mails that are never answered.

If you HAVE had an answer from anyone there, can you tell me what time you rang.
and what e-mail did you use?
I'd be really grateful

Feb 14, 2012
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don't email shop at www.milechai.com
by: Anonymous

I agree with Jill's comment as I have waited 2 full months for a product ordered online. The rarely answered phone and emails gives this company a ZERO in customer service. I feel totally scammed by them and in the very few times they answered the phone and emails, no one gives a rip.

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